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Coach Support Overview

Who to Go to for What

Written by Rivkie Kahn

Updated at July 23rd, 2025

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Director of Coaching (Leadership & Growth)

Serves on the executive leadership team of Souled, as the coaching team lead.

  • Sets the strategic vision and direction for Souled’s coaching team, ensuring we align with the broader Souled organizational goals
  • Oversees all coaches and Coach Manager, leading performance management
  • Leads the professional growth and leadership development of coaches, helping you show up more grounded, intentional, and impactful in your role
  • Drives the quality and effectiveness of coaching — including goal setting, session structure, and overall student progress
  • Oversee student transitions between coaches and re-matching process

Program Director (Vision & Learning)

Leads Souled’s vision and learning strategy, serving as our senior kiruv resource and point person for content, complex cases, and halachic guidance.

  • Represents us, and is the face of Souled
  • Oversees and develops course content
  • Serves as our senior kiruv resource — available to support coaches in navigating complex cases, how to advance a student’s growth, and bringing halachic questions to a rav
  • A broader resource for the team on big-picture kiruv approach

Coach Manager (Staff Support & Operations)

Supports coaches operationally, handling day-to-day needs, student fit triage, and staffing logistics.

  • Your go-to for day-to-day questions, concerns, and nachas!
  • First stop for evaluating complex student fit cases. Consults with Rivkie and Adina.
  • Maternity leave planning
  • Capacity changes (adding/dropping students)
  • Works closely with Director of Coaching to ensure coach transitions are facilitated smoothly

 

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